Weekly snapshot of US markets and IT services outsourcing industry for the busy executive

Monday, May 25, 2009

Markets and IT Services Industry Roundup - week ending May 22, 2009

Markets Roundup:

  • Markets closed the week in line with previous week’s close despite sell-off before the long Memorial Day holiday weekend
  • Housing starts during April came in at an annualized rate of 458,000, while building permits for April hit a rate of 494,000. Both marked record lows
  • Worse-than-expected jobless claims supported the premise that economic conditions remain tenuous. Initial claims for the week ending May 16 totaled 631,000, while continuing claims climbed to a new record of 6.66 million.
  • S&P Ratings revised its outlook on the U.K. to negative from stable
  • Debate around whether market's rounding action of past 2 weeks will turn into a correction or just a modest consolidation

Industry Roundup:
  • Tech services sector stocks were down 1% during the week
  • IBM won a seven-year strategic agreement from Ferrosan, an international consumer & healthcare company in Denmark, to manage Ferrosan's IT infrastructure
  • Russian Railways, one of the largest railway operators in the world, announced that it is working with IBM to help optimize its IT infrastructure and is using new technologies to improve its freight and passenger management systems
  • IBM has been selected by Ling Tung University to build a smarter healthcare system to monitor the health of senior citizens in Taiwan anywhere, at anytime
  • IBM announced that Gartner has ranked IBM as the worldwide market share leader in the Portal Products and User Interaction Tools enterprise software segment
  • IBM & Bulgarian government announced their cooperation in nano-science & a deal for IBM to support the creation of what will be the first Bulgarian nano-technology center
  • Accenture has signed a three-year deal to provide Carlsberg IT with management consulting, systems integration, application development and maintenance, and programme management services in Europe
  • CSC announced that it is joining the Mission Support Alliance LLC team as a subcontractor on the Department of Energy’s recently announced award of a Mission Support Contract, which will provide site-wide services to support clean-up work at its Hanford site in southeastern Washington state
  • Infosys, TCS and Wipro have featured in the list of 100 best performing technology companies in the world, 'Infotech 100' list for 2009, compiled by BusinessWeek
  • HCL Technologies has entered into an outsourcing services engagement with MTV Networks (MTVN) to help MTVN brands in managing technology-led solutions in digital content creation, media asset management, community networking and cross-brand programming. The key benefits to MTVN from this engagement include platform standardization, reliability and business continuity during transition.
  • HCL Technologies has announced that ICRA has assigned an A+ rating to the Rs 5 billion Commercial Paper Programme of HCL Technologies. The rating indicates highest credit quality rating assigned by ICRA to short term debt instruments.
  • Atheeb Telecom, Saudi Arabia’s latest telecom service provider, announced its new five-year contract with Wipro to deploy an end-to-end IT solution covering operations support systems/ business support systems (OSS/BSS) and underlying infrastructure components.
  • EXL Services marked its 10th anniversary by formally unveiling a new branding and visual identity with the new tagline "Go Next. Now" encapsulating its DNA of ‘the Relentless Pursuit of Excellence’. It underscores EXL's commitment to consistently raise the bar through differentiated Transformational Outsourcing services that deliver a unique value proposition to clients.

Monday, May 18, 2009

Markets and IT Services Industry Roundup - week ending May 15, 2009

Markets Roundup:
  • Markets logged a weekly loss of 5.0%, its worst in two months, on profit taking following the market's record April rally
  • US trade deficit widened to $27.6 billion in March, which is the first time in eight months that the deficit widened
  • April total retail sales decreased 0.4%, and sales less autos decreased 0.5% as compared with consensus forecast for total sales to be flat and sales excluding autos to increase 0.2%. However, the decline wasn't as sharp as what was seen in March, when total sales slid 1.3%, and sales less autos declined 1.2%.
  • March business inventory data showed a 1.0% decrease in inventories, which was largely in-line with expectations
  • Continuing jobless claims climbed more than expected to a record high of 6.56 million. With jobless claims mounting, many expect consumer spending to remain challenged
  • April CPI met expectations by coming in flat, while Core CPI saw a stronger increase than had been expected by coming in with a 0.3% monthly increase
  • Industrial production for April fell 0.5%, which wasn't as bad as what had been expected, and capacity utilization came in at 69.1%, moderately better than what was expected
  • Media reports said the cost of borrowing between banks had fallen, offering a refreshing sign that credit conditions were loosening


Industry Roundup:

  • Tech services sector was down 1% during the week
  • IBM has helped the Health Insurance Institute of Slovenia to roll out a new electronic health insurance card system across the country that enables healthcare providers to instantly and accurately check a patient's health insurance status and allows for health claims to be processed online.
  • HP Middle East introduced its latest Document Management technology, with the launch of products aimed at increasing efficiency and security of business-critical document workflow for companies in the Middle East
  • Accenture is reportedly about to open a subsidiary in India under a separate name with rates well below the premium-level pricing Accenture has traditionally charged, according to the Economic Times of India. As per the report, the new unit will bill at rates about 10% below the $27 or $28 hourly rate Accenture charges its clients.
  • CSC announced today that the US Army has awarded the company a task order to provide systems engineering, technical and program support for the Project Manager, Defense Communications and Army Transmission Systems. The task order has a one-year base period and two one-year options, bringing the estimated total three-year task order value to $226 million
  • CSC was awarded SAP Global Pinnacle Award for its achievements in global information technology outsourcing on the eve of SAPPHIRE, SAP’s annual customer conference. The company also was recognized as a finalist in the customer satisfaction category.
  • ACS has been awarded a $37.5 million contract to assist the state of Louisiana to oversee construction and handle claims of eligibility for the Small Rental Property Program, an initiative to rebuild rental property damaged by hurricanes Katrina and Rita.
  • ACS will provide Medicaid fiscal agent services to the State of Virginia under a five-year, $84 million contract. Under the contract, ACS will assume operations of the state's existing Medicaid management information system and enhance the system with 24-hour access for transactions processing and improved online provider enrollment.
  • TCS obtained a five-year contract to provide information-technology support to Volkswagen Group UK Ltd.
  • TCS and Infosys announced separately that Forrester cited them as Leader in its April 2009 report "The Forrester Wave(TM): Global IT Infrastructure Outsourcing, Q1 2009”
  • Infosys Australia’s recently formed strategic consulting group bagged its first big-bank client, one of the big four in Australia, this month for a range of IT consulting services.
  • Infosys and Oracle today announced the completion of the implementation of a global Human Capital Management (HCM) system, based on Oracles PeopleSoft Enterprise, at Weatherford International Limited.
  • Equitorial Trust Bank, one of the leading indigenous banks in Nigeria, has signed Infosys’ universal banking application, Finacle, to replace their current legacy Globus banking application. ETB joins other banks such as Hatton National Bank in Sri Lanka in moving away from the Globus to Temenos upgrade track and pitching tent with Finacle.
  • HCL AXON, integrated SAP services division of HCL Technologies, announced that Jet Aviation has selected HCL AXON`s proprietary maintenance, repair and overhaul (MRO) solution, iMRO, to optimize the management of MRO operations within their existing installations of SAP solutions
  • HCL Technologies announced that it has built a hosted SAP infrastructure for MIsys, a provider of integrated solutions for banking, treasury and capital markets, which will deliver predictable and standardized SAP performance for Misys’ end-to-end users across America, Europe and Asia. The benefits of the solution to its users include scalability, flexibility and ease of deployment for SAP applications.
  • HCL Technologies announced that it has engaged with Rockwell Automation to achieve referenced status as part of the Rockwell Software Enterprise Solution Partner Program. During the initial membership phase, the companies will collaborate on the delivery and integration of Rockwell Automation software and solutions by HCL's Manufacturing Solution Experts.
  • Cognizant and SAP AG today announced a global services partnership in an effort to deliver increased business value by streamlining their engagement and enabling both companies to respond quickly to the ever-changing needs of their customers
  • Wipro and SmartOps Corporation, the leading provider of enterprise-class supply chain optimization solutions, announced the launch of their holistic Multi-echelon Inventory Planning & Optimization offering
  • Wipro announced that it has signed a $34 million information technology services deal with U.S.-based refiner Sunoco Inc
  • Wipro Infotech becomes the first 'Platinum Partner' from India for Hitachi Data Systems. This alliance will help enterprise customers across verticals avail of the wide range of services, consultation and storage solutions
  • Patni announced that it was named the 2009 ‘IT Supplier of the Year’ by Weyerhaeuser, a leading provider of integrated forest products

Monday, May 11, 2009

Markets and Industry Roundup - week ending May 8, 2009

Markets Roundup:

  • Markets recorded another week of gains on more signs of economic stabilization
  • Investors who were waiting on sidelines have started to invest, as March saw the biggest sequential inflow of funds into mutual fund assets since April 2003
  • Government announced findings of its much awaited stress test on 19 major financial institutions and has instructed 10 institutions (Bank of America, Wells Fargo, GMAC, Citigroup, Morgan Stanley, Regions Financial, SunTrust Banks, KeyCorp, Fifth Third Bancorp, PNC Financial Services) to raise more capital
  • The latest ADP Employment Report estimated that 491,000 jobs were cut from private payrolls in April, which isn't nearly as bad as the 645,000 job cuts that were expected. It is also down substantially from the 742,000 job losses recorded for the prior month.
  • Government said non-farm payrolls shed 539,000 jobs in April, the fewest in six months and better than the expected decline of 600,000.
  • Pending home sales for March advanced by a better-than-expected 3.2% month-over-month
  • Construction spending in March increased 0.3% month-over-month, exceeding the 1.6% decrease that was expected
  • ISM non-manufacturing index rose to 43.7 in April from 40.8 in March
  • $14B auction of 30-year Treasury bonds was poorly received sending interest rates higher
  • On the negative side however, several prior months were revised lower, and the unemployment rate jumped to 8.9% from 8.5%, as expected
  • Oil prices continued to jump on the improving economic outlook
  • Markets also took cue from the news that Asian stocks marched higher following word that several Asian finance ministers ordered an emergency liquidity fund of $120 billion to be pooled and that China's second quarter GDP is expected to outpace that of the first quarter

Industry Roundup:

  • Tech services sector shares was up 1% during the week
  • IBM announced the signing of a services agreement with Germany's Federal Employment Agency, Bundesagentur fur Arbeit (BA) to help the agency file, distribute, process and manage documents electronically
  • IBM has been selected by Taiwan government to help build a Smart Taxation Service System. The project, is expected to deliver significant cost savings through improvements in taxation processes, service delivery and by building a more cost- and power-efficient data center
  • IBM has been declared the leader for building innovation into large-scale outsourcing contracts as part of the Bathwick Services Index research, conducted by The Bathwick Group on prominent outsourcing vendors in Europe
  • HP and Research In Motion have entered into a strategic alliance to deliver a portfolio of solutions for business mobility on the BlackBerry platform. The solutions, which include support for BlackBerry Enterprise Server 5.0, are focused on increasing service levels, reducing operations costs and improving productivity.
  • EDS, a HP company, is reported to be close to buying Fidelity's India-based IT operations for $150 million plus a long-term outsourcing deal from Fidelity, the world's biggest mutual-fund company. IBM had the inside track earlier this year, and Infosys, which has 3,000 people on the Fidelity account, could lose one of its largest clients.
  • Accenture received Global ISO 14001 Environment Management System certification from BSI for all its 53 locations around the world
  • Accenture Insurance Claim Components Solution has received the top score for ‘overall customer satisfaction’ in the Average Customer Experience Rankings report, published by Novarica, an independent research & advisory company focused on technology strategy for financial services & insurance executives
  • The U.S. Air Force has awarded CSC eight task orders to provide logistics and maintenance support to the U.S. Army Regional Aviation Sustainment Management. The task orders each have a one-year base period and a one-year option, and are collectively valued at $347 million.
  • CSC announced that it has signed a new 10-year $90-million contract with Wilton Re, a provider of life insurance and re-insurance, to provide a full range of business process outsourcing services.
  • ACS signed a 5-year, $84 million contract with Virginia Department of Medical Assistance to manage its Medicaid program
  • ACS has been named Employer of the Year by Horizon Goodwill for working with Goodwill to recruit, hire and train people with disabilities and other employment barriers
  • ACS said that BPO represented 95% of new deals; ACS, who currently maintains about 5,000 workers in India out of its total workforce of 74,000, also said that it aims to have 50% of employees in India (did not mention the time frame)
  • Infosys was among the 17 Indian firms that figure among the top 50 in the 2009 Reputation Institute Global 200 list of the world's 200 most reputable companies published by Forbes. Italy-based chocolate producer Ferrero was ranked as the most reputable company and IKEA was the second.
  • Cognizant reported first quarter 2009 results - Revenue of $746 million (+16% y/y; -1% q/q) as compared to $643 million in first quarter 2008; Net income and diluted EPS of $113 million and $0.38 in the quarter up from $102 million and $0.34 made in the same period last year; guides Q2 revenue of $760 million (+2% q/q) and full year revenue of $3.1 billion (+10% y/y)
  • Cognizant has signed a global strategic partnership with Temenos, a global provider of integrated core banking systems, to significantly enhance its service and delivery capabilities for Temenos’ T24 Model Bank
  • Perot reported first quarter 2009 results - Revenue of $621 million, a decrease of 9% year-to-year, over first quarter 2008 revenue of $680 million; Diluted EPS was $.24, an increase of 4% over first quarter 2008 diluted EPS of $.23; guides Q2 revenue of $620-635 million (+0-2% q/q) and diluted EPS of $0.23-0.25
  • Swan Telecom, majorly owned by UAE-based Etisalat, has shortlisted Wipro, IBM and Tech Mahindra, for an outsourcing contract estimated at $505 million
  • Genpact reported first quarter 2009 results – Revenue of $266 million, an increase of 13% from $235 million in the year-ago period (83% revenue from BPO and 17% from IT; GE contribution of 42% of revenue); net income rose to $30 million or $0.14 per share from $20 million or $0.09 per share in the previous year; guides 10-15% increase in revenue for full year compared to $1.05 billion of 2008
  • WNS reported fourth quarter 2009 results – Revenue less repairs of $96 million, an increase of 27% from corresponding quarter last year; net income of $2.4 million compared to $6.1 million from the corresponding quarter last year
  • Patni announced an Operational Fund Accounting Service designed to manage back-office functions for buy-side firms that ensure data consistency, accurate financial reporting, customer data security & privacy and freeing customers to build their businesses. Patni is currently managing back office accounting for 450 portfolio funds on behalf of customers within the hedge fund & mutual fund industries with more than $325 billion of assets under management.
  • EXLS reported first quarter 2009 results – Revenue of $41 million, a decrease of 8% y/y and 6% q/q; net income of $3 million compared with $7 million made in first quarter of 2008; diluted EPS down to $0.10 per share from $0.12 in the previous quarter and $0.16 in the corresponding quarter previous year

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